PC View – What you see when you click on your own PC or a PC you support in your Soluto account. It shows you what’s happening on a particular PC, and it’s the place that allows you to take action, like installing apps or cutting boot time.
The top of your PC view in Soluto.
Soluto Dashboard – This is where you can see all of the PCs you manage with Soluto, both your own PCs and the PCs you support. This is the page you get to whenever you are logged into Soluto, and whenever you go to Soluto.com. You can think of it as your Soluto home base.
Supporting Another PC – When you support another PC, it means you are remotely managing and improving a PC that belongs to someone else using Soluto. You can invite someone to support on your Soluto dashboard by pressing the “add someone” button. This requires another person to give you permission to support their machine. By doing this, you can improve someone’s machine from anywhere in the world by remotely installing and updating apps, removing browser tool bars, and checking up on hardware. This also allows the owner of the PC to ask you a tech question easily by pressing F8.
Background Apps – Background apps are apps that start up automatically when your computer boots, and run even when you aren’t using them. Soluto helps you to make sure that you minimize usage of background apps so they don’t slow down your boot time or your PC. You can manage your background apps in the PC view.
Slot – Each PC you add to your Soluto dashboard takes up 1 slot. The number of free slots and purchased slots you have available shows up in the top right of your PC dashboard.
Boot – The retro name for your Computer’s start-up time.
Frustrations – Things that cause your PC to slow down, crash, or malfunction. You can see a timeline of your PC’s recent (past two weeks) frustrations by going to your “Frustrations” section in your PC view or by clicking on your “Happiness Level” thermometer at the top of your PC view.
